Proud of our labels / Passionate about our customers
Our success is based on our unprecedented commitment to customer service and quality, as well as our investment in state-of-the-art equipment, including the very latest combination, digital and computer-to-plate technology. Add to that our industry expertise and training and development that is second to none, and what you get is a truly excellent package.
Under the private ownership of the Scrimgeours, the entire AJS team has been re-visited and the new company was reporting profits in its first year of operation.
From the company's base in Littlehampton, on the West Sussex coast, the Scrimgeours have championed a simple back-to-basics approach to achieve their turnaround strategy for AJS Labels. This strategy focussed on reconnecting with customers and engaging all the staff in delivering a service that genuinely delights its customers.
Based in Preston, AJS' northern operation is situated within the manufacturing unit on the site of a customer who supplies toiletries and cosmetic products to some of the UK’s best-known high street retailers.
This in-plant model of a standalone label manufacturing unit within a client’s manufacturing plant has proven to be a hugely successful one for both AJS and the customer, ensuring flexibility in responding to the customer's changing demands and immediate fulfilment of any label requirements.
Among the realms of customers that come to AJS Labels to supply their labels and help solve their labelling dilemmas are more than just a handful of well-known names. You will easily recognise these high street stars who appear on our client list and have helped ensure our 'blue chip' status: The Body Shop, Simple, Nestle, Akzo Nobel – Dulux, Morrisons, Twentieth Century Fox, Paramount, Hozelock, Tesco, Nature's Way Foods...we could go on.
But our smaller, niche customers are just as important and valued by us. That list includes: The Arundel Brewery, Kate's Cakes, Figs & Rouge, Hidden Spring, Red River Solutions, Breaky Bottom Vineyard, Recycled Construction Systems, PCJ Tyres...this list could also go on.
Since its beginnings in 2009, AJS Labels has continued to grow, increasing our staff from 50 to 60 and everyone of them dedicated to performing their role to the best of their abilities to give you a Gold Standard service every time.
To stay in the lead, the company invests not only in state-of-the art technology and equipment, but in the expertise, knowledge and skills of its workforce. This requires a strong focus on the training and development needs of all members of staff – from the boardroom to the shopfloor.
Training begins from the moment a new member of staff joins the company and continues throughout their career with us. Our training and development encompasses:
- Comprehensive induction training for every new member (health & safety, fire precautions, first aid, hazards)
- Standard operating procedures
- International quality standard ISO 9001
- Customer-lead training (eg. British Retail Consortium's Hygiene Standard)
- Supplier-lead training on new equipment, software etc
- Subject- and job-specific training to ensure all staff have the necessary skills to perform their jobs effectively and to keep them abreast of new developments, trends and techniques
- On-the-job training and multiskilling
- Ad hoc director-lead Bitesize Briefings
- Leadership in Management training with The Leadership Trust
- Royal Military Academy Sandhurst's Executive Stretch programme in leadership, teamwork and communication skills.
Our commitment to you
Our aim is simple - to provide you with the best service you will ever experience from any supplier of any product or service.
To do that we will work in partnership with you to understand your business, your products and your label requirements.
We will advise and support you through the label buying process and ensure that the end products meet your exact requirements.
We will adopt the best technology and methods and keep abreast of all industry developments.
We will adhere to all industry standards to ensure that our operations meet the highest quality and
Our commitment to the community
To help achieve the partnership approach we espouse at AJS, the company has a full and active social and sporting calendar - soccer matches and bowling matches with local customers, team sports from rowing to rounders. There are regular social outings and we try to take time out to celebrate all our successes, both large and small, and at least once a month hold workforce briefings, departmental and one-to-one briefings to keep everyone up-to-date.
Our noticeboards are not dominated with compliance notices and statistics that no-one understands, rather they feature photos of the latest social at the races or prize-giving at the anniversary supper.
Our staff are also encouraged to be involved in the community and we have many examples of staff doing great things in and out of work. We have scout and cub leaders, rowing and football captains, football and cricket club managers, NHS and Hospice volunteers and many charity fundraisers. Two of our directors walked to the Southern tip of India this year to raise money to build homes for local communities, two ran the Cancer Research Race For Life, four entered an Army endurance competition and one ran the London Marathon.
Our commitment to the environment
AJS Labels is fully committed to minimising the impact of its operations on the environment.
We have adopted appropriate systems that comply with Packaging Waste Legislation. We have the necessary consent from Southern Water for the discharge of trade effluent, which is well within the permitted limit. Extractions from our print machinery, mainly from the drying processes, are removed from the factory through the roof to extract any fumes created and regular emission testing reveals and confirms that we are well within environmental standards.
Procedures to manage the environmental issues of our activities have been established to ensure that all of our waste materials are recycled or are disposed of according to all relevant legislation. This includes segregation and recycling of paper and board waste, disposal of inks and chemicals in accordance with current legislation.
In a positive effort to help preserve the environment, AJS Labels is committed to the use of materials which are environmentally friendly, originate from environmentally managed forests/sources and contain minimal or no environmentally harmful substances. Our key paper and board suppliers have confirmed that their materials are produced from pulp which originates from resource managed forests in a way which minimises any adverse effects on the environment. We also have additional product information on file substantiating that pulps used in the production of the standard boards we purchase are elemental chlorine free. Our ink and varnish suppliers have confirmed that all products supplied to us comply with the REACH regulation and all will be pre-registered / registered correctly, and comply with all current E.U. legislation.
This policy is in accordance with our customers' wishes and that of our own and we endeavour to offer environmentally sensitive solutions wherever and whenever possible. As part of our policy we will work with our suppliers, whose products, processes or services may have a significant environmental impact, with a view to reducing this wherever practicable.